kx8013 Terms and Conditions

1.1 Scope of Agreement

These terms and conditions ("Terms") form a legally binding agreement between the kx8013 platform and its user ("Member" or "you"). By using the Platform, you automatically agree to these Terms, the Privacy Policy and the Responsible Gaming Policy. All these documents together form the complete agreement.

1.2 Definition of Services

The kx8013 platform refers to: the website, mobile application, gaming services, betting facilities, bonus programs, live chat support and other related services that kx8013 provides from time to time.

1.3 Language and Interpretation

These terms and conditions are written in Bengali. In the event of any conflict or need for interpretation, the Bengali version will be considered final. Singular words also include the plural and vice versa.

2.1 Registration Eligibility

To open an account on kx8013, you must meet all of the following conditions:

• You must be at least 21 years of age.
• You must register personally and opening an account on behalf of a third party is prohibited.
• You must provide accurate and complete information.
• The same person may not hold multiple accounts.
• You must not reside in any area where online gaming is completely prohibited.

2.2 Accuracy of Account Information

All information provided at the time of registration — name, date of birth, mobile number, email address — must be truthful and accurate. Opening an account with false information is strictly prohibited and may result in account closure.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. The account holder will be solely responsible for any activity carried out through the account. If you suspect unauthorised use of your account, you must notify kx8013 support immediately.

2.4 Identity Verification (KYC)

kx8013 may request official documents for identity verification at any time. Failure to provide a national identity card, passport or other government-issued documents may result in withdrawal suspension or account closure.

3.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus — total balance ৳2,000. Depositing ৳12,000 gives a maximum bonus of ৳5,000 — total ৳17,000.

3.2 Wagering Requirements

Withdrawal may be requested after wagering 15 times the bonus amount received. Example: receiving a ৳1,000 bonus requires completing ৳15,000 in total wagers before withdrawal is possible. Bonus balance cannot be withdrawn until wagering is complete.

3.3 Bonus Terms of Use

• Each user will receive the welcome bonus only once.
• Bonus funds cannot be transferred to any other account.
• Attempting to claim bonuses through multiple accounts will result in all accounts being closed.
• kx8013 reserves the right to change, suspend or cancel bonus offers at any time.
• Each promotion may have its own specific conditions, which will be made clear at the time of announcement.

3.4 VIP Program

kx8013's VIP program has four levels: Bronze, Silver, Gold and Platinum. By playing regularly, members can advance to higher levels and enjoy weekly cashback benefits. Weekly cashback of up to 0.3% is available at Bronze level, 0.6% at Silver, 0.9% at Gold and 1.2% at Platinum level.

4.1 Deposit Terms

You can deposit on kx8013 via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100. Deposits are generally credited to the account instantly. If you experience any issues during deposit processing, please contact support.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Successful withdrawals are generally completed within 5 to 30 minutes.
• Withdrawals may only be made to registered payment methods.
• Withdrawals may be placed on hold if KYC verification has not been completed.
• Unusual or suspicious withdrawals may require additional verification.

4.3 Currency and Conversion

All transactions on kx8013 are conducted in Bangladeshi Taka (BDT / ৳). The platform does not provide any foreign currency conversion service.

4.4 Anti-Money Laundering

kx8013 complies with international anti-money laundering guidelines. If suspicious financial activity is observed, the relevant account may be suspended for investigation and the authorities will be notified where required.

5.1 Fair Use Policy

All members must participate honestly and ethically on the kx8013 platform. Exploiting system vulnerabilities, harming other members or attempting to damage the platform is completely prohibited.

5.2 List of Prohibited Activities

The following activities are completely prohibited:

• Using multiple accounts to claim bonus benefits.
• Playing games through bots, automated software or artificial intelligence.
• Registering using another person's identity.
• Attempting to access or hack the gaming system.
• Depositing funds obtained through illegal means.
• Harassing or defrauding other members through the platform.
• Deliberately exploiting algorithmic or software flaws.

5.3 Consequences

If any of the above prohibited activities are observed, kx8013 reserves the right to permanently close the relevant account without notice. In such cases, deposited funds may be forfeited and legal action will be taken where necessary.

6.1 Data Collection

kx8013 collects members' personal information to improve services and ensure secure transactions. This includes name, date of birth, identity documents, contact information and financial transaction details.

6.2 Use of Data

• For identity verification and fraud prevention.
• For service quality improvement and customisation.
• For fulfilling legal obligations.
• For communicating with members (important updates, bonus notifications).

6.3 Data Security

kx8013 uses SSL encryption and advanced security technology to protect members' personal and financial information. Information is not transferred to third parties, except where legal obligations require it. For more details, please read our Privacy Policy.

7.1 Setting Self-Limits

Members can set daily, weekly or monthly deposit limits in their account settings. Use this feature to enjoy gaming responsibly.

7.2 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you can apply for self-exclusion. Through this feature, your account can be deactivated for a specified period or permanently.

7.3 Protection of Minors

kx8013 is committed to keeping minors completely away from gaming. Parents are requested to use parental control software to prevent their children from accessing the platform.

8.1 Account Closure by kx8013

kx8013 may suspend or permanently close an account in the following circumstances:

• Violation of terms and conditions.
• Providing false information.
• Identification of an underage user.
• Suspicious financial activity.
• Extended inactivity.
• Attempting to harm the platform's security or reputation.

8.2 Account Closure by Member

Any member may request closure of their account at any time through 24/7 live chat. All valid winnings and balance must be withdrawn before the account is closed.

8.3 Inactive Account Policy

An account will be considered inactive if there has been no login or transaction for twelve consecutive months or more. A maintenance fee may apply to inactive accounts, which will be communicated through an announcement.

9.1 Service Continuity

kx8013 strives to maintain the highest technical standards, however it is not possible to guarantee 24/7 uninterrupted service on the platform. Temporary disruptions may occur due to maintenance, technical faults or other reasons.

9.2 Third-Party Services

kx8013 uses the services of third-party game providers and payment processors. kx8013 is not directly liable for any faults or disruptions in these third-party services.

9.3 Loss Liability Limit

In any circumstance, kx8013's liability is limited to the actual deposit amount made by the member in the last thirty days. kx8013 is not liable for indirect, incidental, or consequential losses.

10.1 Right to Make Changes

kx8013 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified in advance via email or through the platform.

10.2 Effective Date

Revised terms and conditions will take effect from the date they are published. Continued use of the platform after any changes will be considered as the member's acceptance of the new terms and conditions.

10.3 Update Notifications

Always check the "Last Updated" date displayed at the top of this page. It is the member's responsibility to read the terms and conditions regularly.

11.1 How to Submit a Complaint

If you have a complaint about any kx8013 service, please contact our 24/7 live chat support first. Our experienced Bangla-speaking support team is ready to resolve your issue promptly.

11.2 Contact by Email

For written complaints or complex matters, you can write to us at: [email protected]

11.3 Resolution Timeframe

All complaints will be reviewed within a reasonable time after being received. Complex cases may require additional investigation, and the relevant member will be kept informed in such cases.

12.1 Legal Framework

These terms and conditions are consistent with applicable international online gaming laws and regulations. In the event of any legal dispute, both parties will first attempt to reach a friendly resolution.

12.2 Severability of Provisions

If any provision of these terms and conditions is found to be invalid or unenforceable, that provision will be voided, but the remaining terms and conditions will remain fully in effect.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together constitute the entire agreement between kx8013 and the member, and replace any prior oral or written understandings.